Current News
Check out the latest news from around the world by the industry's movers and shakers.
Check out the latest news from around the world by the industry's movers and shakers.
The region's culinary community gathers at Liberty Grand tonight for the unveiling of the 2026 Stars and other distinctions
Toronto/CNW/—Toronto's culinary community takes centre stage tonight at Liberty Grand as the newly awarded MICHELIN Stars and distinctions for 2026 are revealed. This year marks the fifth edition of the MICHELIN Guide Toronto & Region and the third to feature restaurants from outside of Toronto, highlighting the breadth and diversity of the regional culinary ecosystem. Attendance is by invitation only. Accredited media camera operators may arrive after 6 p.m., with the ceremony beginning at 7:15 p.m.
Culinary experiences remain a strong motivator for travel. Food-related activities ranked among the most popular experiences planned by travellers considering an Ontario trip in the next year, according to the Ontario Travel & Tourism Monthly. Travellers drawn to the region by its diverse food scene also spend across the visitor economy, from hotels and retail to theatres, sporting events, nightlife, museums, galleries and other cultural experiences. That spending benefits the broader economy, supporting jobs and generating labour income, while contributing tax revenues to all levels of government.
Toronto's diversity is at the heart of its food scene, with more than half of residents born outside of Canada. Recent brand research by Destination Toronto found that visitors see food and diversity as intrinsically connected in Toronto through the city's neighbourhoods. Chinese bao, Jamaican jerk chicken, Vietnamese pho, Armenian ghapama, Korean kimchi and Mexican al pastor are just a sampling of Toronto's expansive culinary scene, where refined dining and casual fare alike reflect the people and cultures that call the city home.
For additional context on the MICHELIN Guide Toronto & Region and for data on the impacts of culinary tourism, please see the accompanying fact sheet.
The MICHELIN Guide in North America
Michelin announced its first North American Guide in 2005 for New York. Guides have also been added in Chicago (2011); Washington, D.C. (2017); California (San Francisco in 2007, statewide 2019); Florida (Greater Miami, Orlando and Tampa in 2022, adding Greater Fort Lauderdale, The Palm Beaches and St. Pete-Clearwater in 2025, statewide in 2026); Toronto (2022); Vancouver (2022); Colorado (2023); Atlanta (2023), Mexico (2024), Texas (2024), Québec (2024), the American South (2025), Boston (2025), Philadelphia (2025), the Southwest (2026) and the American Great Lakes (2027).
About the MICHELIN Guide
Recognized globally for excellence and quality, the MICHELIN Guide offers a selection of world-class restaurants.
The MICHELIN Guide remains a reliable companion for any traveler seeking an unforgettable meal and hospitality experience. The Guide was first published in France at the turn of the 20th century to encourage the development of car mobility as well as tire sales by giving practical advice to motorists. Progressively, the Guide has specialized in restaurant and hotel recommendations. Michelin's inspectors still use the same criteria and manner of selection that were used by the inspectors in the very beginning.
The restaurant selections join the MICHELIN Guide selection of hotels, which features the most unique and exciting places to stay around the world. Visit the MICHELIN Guide website, or download the free app for iOS and Android, to discover every restaurant in the selection and book an amazing hotel.
Thanks to the rigorous MICHELIN Guide selection process that is applied independently and consistently in more than 60 destinations, the MICHELIN Guide has become an international benchmark in fine dining.
All restaurants in the Guide are recommended by Michelin's anonymous inspectors, who are trained to apply the same time-tested methods used by Michelin inspectors for many decades throughout the world. This ensures a uniform, international standard of excellence. As a further guarantee of complete objectivity, Michelin inspectors pay all their bills in full, and only the quality of the cuisine is evaluated.
To fully assess the quality of a restaurant, the inspectors apply five criteria defined by Michelin: product quality; mastery of cooking techniques; harmony of flavors; the personality of the chef as reflected in the cuisine; and consistency over time and across the entire menu. These criteria guarantee a consistent and fair selection so a Starred restaurant has the same value regardless of whether it is in Paris, New York or anywhere else in the world.
Quotes:
"Toronto and Ontario are home to some of the best food in the world. Our incredible culinary scene is enjoyed by locals and draws visitors from around the globe. As we celebrate the fifth edition of the MICHELIN Guide Toronto & Region, we're proud to see our exceptional restaurants, chefs and diverse food-related experiences recognized on the world stage."
- Zee Hamid, Minister of Tourism, Culture and Gaming
"Toronto's restaurant scene is as diverse and creative as its residents, offering locals and visitors from around the world a taste of what it means to be Torontonian. Whether a neighbourhood favourite or MICHELIN-recognized, our restaurants, bars, and cafés make Toronto a remarkable place to gather and enjoy. Congratulations to all the restaurants and hospitality workers recognized in this year's MICHELIN Guide."
- Mayor Olivia Chow
"Some of the best ways to get to know a destination happen around a table. Culinary experiences connect travellers with the people, cultures and communities that make a place distinctive. We know travellers in Canada's priority international markets are increasingly looking for authentic experiences like these. The fifth edition of the MICHELIN Guide Toronto & Region celebrates the exceptional culinary talent and diverse flavours for which the destination is known."
- Meaghan Ferrigno, Interim President and CEO, Destination Canada.
"Congratulations to all the restaurants recognized by the MICHELIN Guide. Ontario's diverse, vibrant and world-class culinary scene continues to attract travellers from around the globe, inspiring them to discover the exceptional experiences our province has to offer."
- Vincenza Ronaldi, President and CEO, Destination Ontario
"The breadth of Toronto's culinary scene reflects the city itself, with cultures from around the world shaping everything from family-run restaurants and neighbourhood favourites to ambitious dining experiences. MICHELIN Guide recognition takes that story global. And when people come to experience it, their spending supports jobs and businesses across the city, well beyond the restaurants in the Guide."
- Andrew Weir, President and CEO, Destination Toronto
"The MICHELIN Guide has become a powerful international platform for showcasing Niagara's extraordinary talent, rich culinary heritage, world-class wine country, and diverse experiences. We are proud to see our region's excellence celebrated on this global stage. MICHELIN Guide recognition reinforces Niagara's position as a premier food and wine destination, giving visitors from around the world yet another compelling reason to explore our region."
- Darryl MacMillan, President and CEO, Tourism Partnership of Niagara
"Food is one of the ways Mississauga tells its story. In our city, you can enjoy a taste of the world or a taste of home, often on the same street and that's been true long before anyone was keeping score. We're proud of the restaurateurs, chefs and small business owners who make Mississauga's culinary scene so vibrant and welcoming. MICHELIN Guide recognition brings new eyes to the city. We'd love for you to Visit Mississauga and we'd suggest you come hungry."
- Victoria Clarke, ICD.D, CDME, CEO, Visit Mississauga
About Destination Toronto
Toronto's visitor economy is a vital economic engine for the city, with a record 28.2 million visitors generating over $9 billion in visitor spending in 2025. Destination Toronto's purpose is to ignite the city's visitor economy to enrich and empower its communities. Operating in partnership with the City of Toronto and the tourism and hospitality community, Destination Toronto promotes the city to attract visitors and major meetings and events and supports local businesses in maximizing the opportunities of the visitor economy. For more information, please visit DestinationToronto.com.
About Destination Ontario
Destination Ontario is the lead tourism marketing organization for the province of Ontario. Through innovative marketing and strategic partnerships, Destination Ontario inspires travellers to make Ontario a must-see destination by showcasing the province's diverse destinations, attractions and experiences to audiences across Ontario, Canada and around the world. Working closely with tourism partners, Destination Ontario helps grow the visitor economy and inspire travellers to discover, and return to, the beauty of Ontario. For more information, please visit DestinationOntario.com.
About Destination Canada
At Destination Canada, we believe that tourism enhances the wealth and wellbeing of Canadians and enriches the lives of visitors. Our mission is to influence supply and build demand for the benefit of locals, communities and visitors through leading research, alignment with public and private sectors, and marketing Canada nationally and abroad.
Knowing that diversity is our greatest asset, we promote Canada as a premier four-season leisure and business tourism destination around the country and world in Australia, Canada, China, France, Germany, Japan, Mexico, South Korea, United Kingdom and the United States. Additionally, our Business Events team uses global insights to target and attract international events aligned with Canada's top economic sectors. Destination Canada is a Crown corporation wholly owned by the Government of Canada. For more information, visit www.destinationcanada.com.
SOURCE Destination Toronto
For further information: Media contacts: Kathy Motton, Destination Toronto - Senior Communications Manager, kmotton@destinationtoronto.com, 416-721-9203; Vanessa Somarriba, Destination Toronto - Director, Media Relations, vsomarriba@destinationtoronto.com, 647-981-4839
Toronto/CNW/—The renowned World Spa Awards announced today that GuerlainSpaToronto has been named Canada's Best Hotel Spa for the third year in a row. This award solidifies Guerlain Spa Toronto as Canada's premier spa for luxury wellness, as the World Spa Awards celebrate and reward excellence in spa and wellness tourism through its prestigious annual awards programme.
Located inside Hotel X Toronto, Guerlain Spa offers an elevated retreat in the heart of the city, blending French elegance with modern wellness practices. Each treatment draws on Guerlain's signature Parisian techniques and exclusive protocols taught only within the brand's training institutions, delivering visible results and nurturing inner balance and deep relaxation. With ten treatment rooms overlooking Lake Ontario, Guerlain Spa offers guests a true sanctuary for both body and mind.
The spa continues to evolve its offerings with the latest in wellness innovation, including the Complete Rejuvenation Ritual, a deeply relaxing, head-to-toe reset offered exclusively at Guerlain Spa, ensuring guests always have access to the newest advancements in beauty and relaxation through experiences unique to the city.
"Three years in a row, and it's all thanks to our incredible team and clientele," said Jennifer Loyola, Director of Guerlain Spa Toronto. "At Guerlain Spa, we strive for perfection in every guest experience, and we're incredibly grateful for this recognition. Guerlain's legacy in beauty and wellness inspires us every day, and we are proud to carry that legacy forward here in Toronto."
Industry experts and public voting select World Spa Awards winners, recognizing the best in spa and wellness worldwide. This recognition reinforces Guerlain Spa Toronto's position as a leading wellness destination in Canada.
To book or find more information, visit guerlainspatoronto.com and hotelxtoronto.com, and follow @guerlainspatoronto and @hotelxtoronto on social media.
About Hotel X Toronto
Hotel X Toronto, part of the Destination by Hyatt brand, is Toronto's only luxury lakefront urban resort. Offering 404 guest rooms and suites, the hotel features a year-round heated rooftop pool, the award-winning Guerlain Spa, and the state-of-the-art 10XTO athletic club. Guests can experience unique amenities such as a cinema, an art gallery, a collection of dining venues, and 60,000 square feet of flexible event space. Surrounded by scenic gardens and stunning views of the Toronto skyline, Hotel X Toronto is a premier destination for leisure and business travellers alike.
Available for interviews:
Jennifer Loyola - Director, Guerlain Spa Toronto
SOURCE Hotel X Toronto
A contemporary redesign and new dining concept bring fresh energy to the hotel in the heart of the city
Toronto, ON—Atlific Hotels is proud to announce the completion of extensive renovations at Holiday Inn & Suites Vancouver Downtown. The top-to-bottom transformation spans the hotel’s guestrooms, lobby, meeting spaces, and fitness centre, complemented by the introduction of an all-new dining concept, Amber Road Restaurant and Lounge. Completed as of summer 2026, the thoughtful updates blend enhanced functionality with modern design, while reflecting the vibrant character and spirit of Vancouver.
“Holiday Inn & Suites Vancouver Downtown is committed to making guests feel at home through comfort and convenience, and these renovations represent an exciting new chapter for the hotel,” said Philippe Gadbois, COO at Atlific Hotels. “The refreshed look and feel, together with our brand-new restaurant offering, give us confidence that these enhancements will delight returning guests while attracting new visitors.”
Guests are immediately welcomed into a fresh, modern lobby filled with natural light and surrounded by comfortable seating. Whether it’s connecting over happy hour at the new lounge bar, treating yourself to a service at the on-site spa, or maintaining your wellness routine in the upgraded 24/7 fitness centre, there are plenty of ways to unwind and recharge after a busy day.
All 245 rooms and suites have been newly renovated with contemporary touches, including sleek, modern bathrooms and high-quality bedding designed to ensure a restful night’s sleep. Select rooms offer the added comfort of a private balcony and cozy sofa bed, while guests seeking more space can upgrade to a suite for an elevated stay.
New to the property, Amber Road Restaurant and Lounge draws its name and inspiration from the legendary trade route that once connected the Mediterranean to the Baltic Sea. Reflecting the route’s legacy of connection, Amber Road offers a welcoming gathering place where great food, thoughtful service, and meaningful moments come together. Open daily for breakfast, lunch, and dinner, the restaurant is complemented by a stylish lounge bar serving handcrafted cocktails and shareable bites, giving guests something to enjoy from morning to night.
Corporate groups can choose from four versatile event spaces, accommodating eight to 225 guests and offering a range of features, including natural light and modern multimedia and audiovisual presentation options. From initial planning through to the final farewell, the hotel's experienced event planning and catering sales team manages every detail with care and precision, taking the stress out of the planning process and ensuring a seamless event experience.
Holiday Inn & Suites Vancouver Downtown is ideally located in the heart of the city, just a short walk from BC Place Stadium and steps from Rogers Arena, Yaletown, Robson Street, the Granville Entertainment District, and top attractions like Stanley Park and Granville Island. With convenient on-site amenities such as parking, car rental services, and flexible event spaces, alongside the renovated fitness centre, new restaurant and lounge, and Altum Spa & Wellness, the family-friendly hotel offers something for every type of traveller.
ABOUT ATLIFIC HOTELS
Atlific Hotels is one of Canada’s leading hotel management companies with offices in Montreal, Toronto and Vancouver. With over 65 years of experience managing well-known Canadian hotels, resorts, and extended-stay properties, the company has built its reputation as a leader in operating independent hotels and resorts as well as internationally recognized hotel brands such as Marriott, IHG Hotels & Resorts, Wyndham Hotels & Resorts and Hilton. Atlific is known for offering comprehensive accounting and reporting, information technology solutions and operational support, strategic revenue-generating sales and marketing plans and award-winning revenue management programs. For more information, please visit www.atlifichotels.com.
FOR MEDIA INQUIRIES PLEASE CONTACT:
Hannah Rastrick or Mindy Cummings
Aerial Communications Group
647.401.8792 / 647.280.9978
hannah@aerialpr.com / mindy@aerialpr.com
Montreal (GLOBE NEWSWIRE)—Air Canada today was named the Best Airline in North America at the 2026 Skytrax World Airline Awards for the second year in a row. It represents the tenth time Air Canada has received this honour since 2010. Presented this year in London, UK, the Skytrax awards, which are based on customer satisfaction surveys of millions of global travellers, also recognized once again the Toronto Air Canada Signature Suite as the World’s Best Business Class Lounge Dining for the third straight year. Air Canada also took home additional honours for Best Cabin Crew in Canada, Best Economy On Board Catering in North America and Best Business Class Lounge in North America.
Air Canada also moved up two spots and ranks 17th among the World’s Top 100 Airlines in 2026, the only North American carrier to make top 20.
“We’re incredibly proud to be named Best Airline in North America. On behalf of 40,000 Air Canada coworkers around the world, we thank our customers for their trust, loyalty, and for choosing to fly with us. Their recognition is especially meaningful because it reflects the views of the people who experience our products and services firsthand. This award belongs to our people, whose professionalism, dedication, and genuine care for our customers make moments of exceptional hospitality possible across our global network. I’m honoured to accept this recognition on their behalf and thank them for their commitment to elevating the customer experience,” said Mark Nasr, Executive Vice President & Chief Operations Officer at Air Canada.
These awards recognize Air Canada’s leadership in the industry and its continued commitment to enhancing every stage of the travel journey, as recognized by customers worldwide. Over the past several years, the airline has introduced fast, free Wi-Fi sponsored by Bell, a mobile app that is an industry reference with its expanded functionality, complimentary premium snacks, wine and beer on all flights, and additional content on its award-winning in-flight entertainment system. Air Canada has also invested in new and upgraded lounges, streamlined airport processes, its award-winning Aeroplan loyalty program, and seamless intermodal travel options that allow customers to book air and ground transportation on a single ticket. Earlier this year, the airline also introduced the next generation of its cabin design with the entry into service of the Airbus A321XLR. The Glowing Hearted design delivers a distinctly Canadian experience, emphasizing comfort, care, and connection for all customers on every flight.
About the Air Canada Signature Suite
Air Canada presents two Signature Suite lounges for departing international customers at Toronto Pearson and Vancouver International airports. Recognized by the Skytrax World Airline Awards for the World’s Best Business Class Lounge Dining at the Air Canada Signature Suite at Toronto Pearson, our menu showcases Canada’s diverse ingredients through refined, locally inspired dishes that evolve with the seasons. The experience is complemented by a curated wine list featuring standout Canadian and international labels, emphasizing craftsmanship and the unique character of Canada’s wine regions. Our cocktail menu, crafted with premium ingredients and creative flair, draws from global trends to deliver a memorable, elevated experience. Designed to evoke a Canadian sense of place, each Signature Suite reflects the beauty, warmth, and sophistication of the country it represents.
About the Skytrax World Airline Awards
The World Airline Awards are wholly independent and impartial, introduced in 1999 to provide a customer satisfaction study that is truly global. Travellers across the world vote in the largest airline passenger satisfaction survey to determine the award winners. The awards are referred to by media around the world as “the Oscars of the aviation industry”. Skytrax pay all costs of the Survey and Awards process, with no sponsorship. There is no survey entry or registration fee, and awards event is free to attend and there are no charges or royalty payments for use of the award logos and results. The online survey operated from September 2025 to August 2026, and more than 100 customer nationalities participated. All survey entries were screened to identify IP and user information, with duplicate, suspect and ineligible entries deleted. Over 300 airlines are featured in the 2025/2026 survey results. The customer survey was offered in English, French, Portuguese, Spanish, Turkish, Chinese, Japanese and Korean.
About Air Canada
Air Canada is Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network. Headquartered in Montréal, Air Canada provides scheduled service directly to more than 180 airports in Canada, the United States and internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada’s Aeroplan program is Canada’s premier travel loyalty program, with more than 10 million members worldwide. Members can earn or redeem points on the world’s largest airline partner network of more than 50 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers a selection of vacation and Flight & Hotel packages, tours, cruises, car rentals, and experiences. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s passenger and freighter aircraft. Air Canada’s climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050. For additional information, please see Air Canada’s TCFD disclosure. Air Canada shares are publicly traded on the TSX (AC).
Contacts: media@aircanada.ca
The recognition places The Hazelton among the elite 1% of AAA Diamond-designated hotels in North America
Toronto/CNW/—The Hazelton Hotel ("The Hazelton") has earned the prestigious AAA Five Diamond designation, a highly exclusive honour awarded to only two hotels in North America in 2026, making The Hazelton the only hotel in Canada to receive the distinction this year.
"Receiving the AAA Five Diamond designation is an extraordinary honour and a testament to the passion, consistency and genuine care our team brings to the guest experience every day," said Gaurav Dutta, General Manager of The Hazelton Hotel. "This recognition belongs to our entire team. They live these standards every day, take pride in what they do and care deeply about the experience we create for our guests. That is what makes this recognition so meaningful. It reflects the people behind The Hazelton and the culture we have built together. We are incredibly proud to see that commitment recognized at the highest level and to represent Toronto and Canada on the global luxury stage."
Serving as the anchor of Yorkville, Toronto's premier luxury district, The Hazelton is a 77-key, family-owned boutique hotel designed by Yabu Pushelberg and distinguished by its exceptionally generous guestrooms and suites, each with a private terrace or Juliet balcony. The hotel offers a distinctive collection of experiences and amenities, including ONE Restaurant, with its vibrant bar lounge, refined dining room and iconic wrap-around patio; Spa by Valmont, with a fitness room, indoor saltwater pool, steam rooms and a broad range of spa experiences; elegant meeting and event spaces; and the private 25-seat Norman Jewison Cinema, equipped with DCP capabilities.
"AAA is pleased to recognize The Hazelton Hotel with the Five Diamond designation, meaning its unwavering attention to both service and surroundings has placed it into the upper echelon of AAA's Diamond Program," said Stacey Barber, AAA Travel Vice President. "To maintain the exceptional standards required for this designation on a daily basis is an outstanding achievement. Five Diamond hotels and restaurants consistently exceed expectations to provide their guests a highly personalized, memorable experience."
For The Hazelton Hotel, AAA Five Diamond marks a significant moment in the hotel's journey and a distinction we are honoured to add to its story.
To learn more or reserve a stay, visit www.thehazeltonhotel.com or call +1 (855) 421-4087.
Connect with The Hazelton Hotel:
Instagram: @hazeltonto
Destination Canada's signature program demonstrates how international business events can become catalysts for innovation, investment and collaboration.
Québec City/CNW/—From September 8 to 10, 2026, Destination Canada will bring a select group of senior international association and corporate leaders to Québec City for Innovate Canada, an invitation-only program built around a simple idea: where an event takes place can shape what that event makes possible.
This year's program focuses on digital industries and applied technology, with international leaders from organizations including Google, Informa, IEEE Communications Society, INFORMS, and Women in Tech Global engaging directly with Canadian expertise in artificial intelligence, quantum, cybersecurity, telecommunications, digital infrastructure and emerging technologies.
Collectively, these leaders represent millions of dollars in potential business events revenue for Canada and include professionals from some of the world's most influential conferences, industry gatherings and executive forums. Their decisions influence where future international events are hosted, where partnerships are formed and where innovation ecosystems are showcased.
Over three days, participants will experience the ecosystem through curated technology visits, conversations with Canadian innovators and sector leaders, and one-to-one connections with representatives from Canada's seven participating technology hubs. In Québec City, the program will include experiences with OMY Laboratoires, OPTEL Group and Lü Interactive, demonstrating how Canadian companies are applying technology across very different industries.
Destination Canada is joined by seven Canadian technology hubs -- Vancouver, Calgary, Edmonton, Toronto, Ottawa, Montréal and Québec City -- each bringing business events and sector expertise to the program and connecting clients with the people, ideas and opportunities within Canada's broader innovation ecosystem.
"We want international organizations to think differently about what choosing Canada for an event can mean," said Virginie De Visscher, Executive Director, Business Events at Destination Canada. "The question isn't simply, 'Can I hold my conference here?' It's 'What becomes possible for my organization if I bring my conference here?' When you connect an international event with the right researchers, companies, talent and ideas, that event can become a catalyst for something much bigger."
"The Greater Québec City region is recognized for its dynamic innovation ecosystem, particularly in technology and artificial intelligence. Companies such as OMY Laboratoires, OPTEL Group and Lü Interactive demonstrate every day our region's ability to develop world-class solutions. By combining expertise, creativity and an exceptional quality of life, Québec City offers a unique environment where talent and organizations can thrive," adds Carl Viel, president and CEO, Québec International
Canada's business events industry generates around $47 billion in direct economic impact, supporting over 240,000 jobs, with visitors contributing significantly to this figure, representing approximately 81% of the total impact. These events connect Canadian businesses with a global audience, stimulating new partnerships, trade and investment opportunities across all sectors.
"International conferences create lasting value for Canada by connecting global leaders, ideas and investment with the sectors that will drive our country's future growth," says Meaghan Ferrigno, Interim President and CEO, Destination Canada. "As the first country to introduce a national artificial intelligence strategy, Canada is a leader in the digital technology sector and has built one of North America's largest technology ecosystems. Bringing the world's innovators here creates new opportunities for Canadian businesses and strengthens Canada's global competitiveness."
Business events are an important economic driver for Canada, but their value extends beyond delegate spending. They bring global decision-makers, expertise and investment potential directly into Canadian communities, creating opportunities for Canadian businesses and researchers to build international relationships and for global organizations to connect with Canadian innovation.
Rather than simply showcasing Canada as a place to meet, Innovate Canada demonstrates how the ecosystem surrounding a conference can strengthen its content, connect delegates to new expertise and create opportunities for collaboration, research, trade and investment that extend well beyond the event itself.
Innovate Canada Takeaways:
More information about tourism's economic impact can be found here.
About Destination Canada
Destination Canada is Canada's national tourism organization, promoting the country globally to drive sustainable growth across the visitor economy and strengthen Canada's competitiveness as a travel destination.
We work with partners nationwide to drive demand through leisure marketing in nine key geographic markets -- Australia, China, France, Germany, Japan, Mexico, South Korea, the United Kingdom (UK), and the US. Canada's compelling new brand platform, underscored by the tagline 'Canada, naturally', sets the expectation that travel in Canada will be real and authentic.
Our global Business Events program competitively positions Canada as a host for major international meetings and conventions.
Additionally, we provide the sector with leading research and market intelligence to inform data-driven decisions, and spearhead destination development and investment attraction strategies to expand capacity and position Canada as a compelling destination for tourism investment.
Destination Canada's activities convert public dollars into fast returns, creating jobs, GDP and tax revenues almost immediately. In 2025, tourism generated $140.5 billion in visitor spending, supporting over 280,000 businesses in 5,000 communities. With revenues projected to grow to $177B by 2030, tourism is a key economic driver and one of Canada's top service exports, with the potential to contribute 9-10% to Canada's $300B trade diversification goal.
Destination Canada is a Crown corporation wholly owned by the Government of Canada.
www.destinationcanada.com
About Québec International
Québec International contributes to the economic development of the Greater Québec City region and promotes its international reach. As a regional economic development agency, Québec International fosters business growth, supports key industry sectors, and attracts talent and investment to the region. For more information, visit quebecinternational.ca.
SOURCE Destination Canada
Destination Canada's International Convention Attraction Fund supports high-value association win for Ottawa.
Ottawa Tourism has announced that Canada's capital has been selected to host the International Institute of Municipal Clerks (IIMC) 2029 Annual Conference, further strengthening the city's position as a leading destination for international association meetings with meaningful economic, professional and community impact.
Taking place from 20-23 May 2029, the conference is expected to welcome 1,000 delegates to Ottawa, generate 2,991 total room nights, and deliver an estimated CAD $2.8m in economic impact for the city.
The successful bid was supported by Destination Canada's International Convention Attraction Fund (ICAF), a national programme designed to help Canadian destinations compete for and secure high-value international conferences. For Ottawa, the IIMC win represents not only a major piece of future business, but also a powerful example of how national support, local collaboration and destination alignment can come together to attract events that matter.
The International Institute of Municipal Clerks is a global professional association dedicated to supporting municipal clerks through education, professional development, networking and the exchange of best practice. Its annual conference brings together municipal professionals whose work is central to the effective operation of local government and civic administration.
The win highlights the importance of ICAF in supporting Canadian destinations to compete internationally. By adding a national layer of strategic support to the bid process, ICAF strengthens the destination offer and helps ensure that Canada remains highly competitive in attracting conferences that deliver economic impact, sector alignment and long-term value.
Chris Shalby, Executive Director, International Institute of Municipal Clerks said: “Ottawa provides a unique stage for IIMC’s annual conference, its status as Canada’s capital delivers both professional relevance and global profile for municipal clerks. From accessibility and hospitality to civic leadership and policy expertise, Ottawa offers compelling value for delegates. The city’s beauty, commitment to being more sustainable, and amenable conference costs, supported by Destination Canada and the International Convention Attraction Fund (ICAF), made Ottawa an outstanding choice for IIMC 2029. The collaborative approach from Ottawa Tourism, Destination Canada, and local partners reinforced our confidence that every detail will be designed for our delegates’ needs. Hosting IIMC in Ottawa will foster connections between our attendees and Ottawa’s municipal, federal, and community context, driving professional development and lasting impact."
Virginie De Visscher, Executive Director, Business Events, Destination Canada added: “Congratulations to Ottawa Tourism on securing the International Institute of Municipal Clerks (IIMC) 2029 Annual Conference, and to IIMC for choosing Canada. This win reflects the strength of Ottawa’s collaborative approach, its compelling value proposition for business events, and Canada’s global reputation for delivering sustainable, high-impact meetings. Through the International Convention Attraction Fund (ICAF), Destination Canada is proud to help destinations like Ottawa compete for prestigious international organizations whose events drive economic growth, knowledge exchange, and long-term sector development. With a renewed $15 million investment over three years, ICAF continues to be a catalyst in elevating Canada’s competitiveness on the global stage, helping convert strong bids into successful outcomes that create lasting benefits for communities across the country.”
Supporting the win, The Honourable Rechie Valdez, Canada’s Minister of Women and Gender Equality and Secretary of State (Small Business and Tourism) said: “On behalf of the Government of Canada, I congratulate Ottawa Tourism and the City of Ottawa on the winning bid. This achievement reflects Canada's growing reputation as a premier destination for international business events and highlights the strength of collaboration between local tourism partners and the Government of Canada. Through the International Convention Attraction Fund, administered by Destination Canada, we're helping Canadian destinations compete for high-value international conferences that create jobs, support local businesses and deliver lasting economic benefits. We look forward to welcoming IIMC delegates to Ottawa in 2029 and showcasing Canada's leadership as a world-class destination for meetings and events.”
IIMC 2029 follows a growing number of ICAF-supported successes for Ottawa, including the recent International District Energy Association (IDEA) Annual Conference & Trade Show, which took place at Rogers Centre Ottawa in June 2026. That event brought an estimated 750 delegates to the city, generated 1,825 total room nights, and delivered an estimated CAD $2.9m in economic impact.
The IDEA event also demonstrated Ottawa's ability to attract conferences connected to areas of genuine local and national strength. With district energy, clean technology, public infrastructure and sustainability all closely aligned with Ottawa's public, private and academic sectors, the conference provided a platform for international knowledge exchange while showcasing work already underway in Canada's capital.
Ottawa Tourism
Ottawa Tourism is the official destination marketing organisation for Canada’s capital city and surrounding region. A not-for-profit and membership-based organisation, it works with more than 450 member businesses to showcase the best of the region.
Ottawa prides itself on being a vibrant, welcoming and diverse business event and tourism destination. A hub of culture, history, politics and natural beauty, the city offers a unique blend of experiences, from world-class museums and galleries to outdoor adventures along the scenic Ottawa River.
With a range of state-of-the-art venues, the city is well-equipped to host events of all sizes. Ottawa Tourism provides convention support services to planners and works to promote the city as a premier destination for leisure travel, business events, and conferences.
For more information, visit Ottawa Tourism or connect on:
Adam Baggs
Managing Director
Soaring Worldwide
Mob. 07970 507151
Tides of Terroir: A New Experience Along the Saint-Lawrence River, Inspired by Samuel de Champlain’s Journey
Quebec City—As it celebrates its 100th anniversary, the Champlain, Fairmont Le Château Frontenac’s signature restaurant, is unveiling a new river-inspired dining experience rooted in local terroirs and guided by a spirit of hospitality that brings people together. Honoring a century of culinary tradition, the Champlain is reinventing itself through a concept that revisits the journey of Samuel de Champlain, brought to life by the cuisine of Chef Tristan Ratcliffe Lambert and his brigade.
At the heart of this new vision is the St. Lawrence River, which serves as the primary source of inspiration. It guides a gastronomic journey through Québec’s terroir, celebrating the bounty of its river and sea alongside exceptional culinary craftsmanship. This renewed approach further establishes Champlain as a must-visit culinary destination.
Over the coming months, a series of new offerings, events, and exclusive experiences will accompany this new chapter, celebrating both the Champlain’s 100-year legacy and its future.
THE RIVER AS A GUIDING THREAD
At Champlain, the St. Lawrence River is far more than a breathtaking backdrop. It is the source of inspiration behind a culinary approach that extends to the diverse regions and communities along its shores. Seafood and fish, a hallmark of Chef Tristan Ratcliffe Lambert’s cuisine, are showcased through a gastronomic philosophy that celebrates seasonality, the authenticity of local ingredients, and the richness of Québec’s terroir.
“I have always been inspired by regions and cuisines that tell the story of their land. At Champlain, the St. Lawrence River provides a natural connection between these landscapes, producers, and areas of expertise. Tides of Terroir is our way of sharing this richness with our guests, one plate at a time,” adds Tristan Ratcliffe Lambert, Chef of Champlain at Fairmont Le Château Frontenac.
Inspired by the spirit of exploration of Samuel de Champlain, after whom the restaurant is named, the discovery menu retraces his journey along the St. Lawrence River. Through six distinct chapters, The Gulf, The Estuary, The Fjord, Île d’Orléans, Québec, and The Territory, it invites guests to explore the landscapes, flavours, and traditions that define the region. Fishermen, oyster farmers, growers, livestock producers, cheesemakers, foragers, and local artisans play a central role in this culinary vision, which celebrates the provenance and quality of ingredients while bringing contemporary techniques into dialogue with tradition.
“Champlain holds a unique place within our culinary offering here at the Château. The St. Lawrence River is its primary source of inspiration, and the restaurant serves as a showcase for our gastronomy, allowing both local and international guests to discover the very best of Québec’s terroir,” says Simon Renaud, Executive Chef at Fairmont Le Château Frontenac, who works alongside Chef Tristan Ratcliffe Lambert in bringing this gastronomic experience to life.
Signature dishes, including the iconic tableside Lobster Wellington, embody this approach while preserving the art of service that has long defined Champlain’s identity. Epicurean guests can also experience this tribute to the river and Québec’s terroir at their own pace through an à la carte menu that allows them to create a personalized culinary journey. True to the spirit of inclusive hospitality that defines Fairmont Le Château Frontenac, the menu can also be adapted to accommodate individual preferences and dietary restrictions, ensuring a tailored experience for every guest.
THE ART OF HOSPITALITY, REIMAGINED
The connection to the St. Lawrence River and the surrounding territories extends to every detail of the experience. From menus crafted with Manicouagan marine clay to the monumental suspended sculpture by artist Marc Bouchard, inspired by the topography of the St. Lawrence River, every detail pays homage to the river and the territories that surrond it. At the table, river-inspired linens, cutlery evoking shoreline pebbles, and utensil rests fashioned from copper reclaimed from the Château’s former roof extend this narrative, creating a dining experience deeply rooted in place.
The journey continues through a cocktail and non-alcoholic beverage program inspired by the region’s natural riches, alongside a curated wine selection enhanced by Riedel glassware chosen specifically for each varietal. In the background, a carefully curated soundtrack evolves throughout the evening, moving between French-language classics, international influences, and lounge-inspired melodies to create an atmosphere that reflects the spirit of the destination.
“Today, luxury lies in the attention paid to details and in the quality of the moments we share. Champlain is no longer simply the restaurant with a view of the St. Lawrence River; it has become the restaurant that tells its story. It is an experience that sparks curiosity, inspires discovery, and leaves a lasting impression long after guests have left the table,” says François Bouffard, Director of Food & Beverage at Fairmont Le Château Frontenac.
BOLLINGER CHAMPAGNE EVENING
Champlain’s 100th anniversary celebrations will unfold over the coming months through a series of exclusive events highlighting the heritage, craftsmanship, and art of hospitality that have defined the restaurant for a century. Among the featured events, the Bollinger Champagne Dinner on October 29, 2026, will bring together Champlain’s culinary excellence and the refinement of one of Champagne’s most prestigious houses. Guests will be invited to discover a specially curated five-chapter tasting menu, created exclusively for the occasion and paired with Bollinger’s iconic champagnes served in magnum format. Tickets are available online here.
ABOUT CHEF TRISTAN RATCLIFFE LAMBERT
Born into a family of restaurateurs, Chef Tristan Ratcliffe Lambert developed a passion for gastronomy at an early age. At just 14 years old, he began his culinary journey within the family business before pursuing formal training at École hôtelière de la Capitale. His career subsequently led him to several renowned establishments, including Laurie Raphaël, Sonoma Resort, and Groupe Germain. Appointed Executive Chef of Bistango at only 25, he refined a culinary signature deeply inspired by Québec’s terroir and local producers. Following notable tenures at Fairmont Empress in Victoria and Marilena in Vancouver, he joined Fairmont Le Château Frontenac in 2025. Today, he showcases his talent through a refined contemporary cuisine that highlights the bounty of the sea while remaining firmly rooted in Québec’s rich culinary landscape.
ABOUT CHAMPLAIN RESTAURANT
A true gastronomic institution and one of Québec City’s most iconic dining destinations, Champlain has welcomed local residents and travelers from around the world at the heart of Fairmont Le Château Frontenac since 1926. Recommended by the MICHELIN Guide 2026 and the recipient of Wine Spectator’s Best of Award of Excellence for more than a decade, the restaurant showcases the flavors of Québec’s terroir, the bounty of the St. Lawrence River, and an exceptional wine cellar. Blending heritage, refinement, and the art of hospitality, Champlain offers an experience where cuisine, service, and attention to every detail come together seamlessly. A thoughtful, sincere, and personalized approach to hospitality accompanies every visit, with the St. Lawrence River serving as a stunning backdrop. The renowned Sunday Brunch further enriches this culinary experience, offering an essential gathering place for celebrating special occasions, connecting with loved ones, and creating lasting memories in a setting that is as iconic as it is timeless.
ABOUT FAIRMONT
Fairmont Hotels & Resorts: where the intimate opens onto the infinite. The brand brings together more than 90 exceptional hotels, places where life’s greatest moments are celebrated, pleasures are shared, and memories remain long after the stay. Since 1907, Fairmont has created magnificent destinations filled with emotion, rich in character, and deeply connected to the history and culture of the places they call home. Its portfolio includes some of the world’s most iconic addresses, such as The Plaza in New York, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Renowned for its attentive service, grand public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes pride in its pioneering role in luxury hospitality and its leadership in sustainable development and responsible tourism practices. Fairmont is part of Accor, a global hospitality leader with 5,400 hotels in more than 110 countries, and the ALL – Accor Live Limitless ecosystem, a loyalty program offering a wide range of benefits, services, and experiences.
The acclaimed Elora haven evolves with 100-acre private nature conservation, a historic Canadian manor for private escapes, a museum-worthy collection of 7 figure gemstones in the hotel walls, and an elevated culinary programme of rotating star Chef dinners including newly arrived Royal Chefs.
Elora/CNW/—Kat Florence Hotel, the intimate luxury retreat built by seven-time world record-breaking rare gemstone artist Kat Florence, unveils its most significant evolution since opening. On September 1, the hotel will introduce The Kat Florence Reserve, a private 100-acre wilderness sanctuary; the Imperial Jade Manor, an exclusive, 1870's Canadian heritage residence featuring jaw-dropping restorations like a 6-figure custom stone hot bath beneath the stars and Canada's first Top Chef Winner as guests' Private On-Site Chef; an evolving collection of some of the world's most extraordinary, multi-million-dollar Kat Florence gemstones imbedded in the hotel's very walls; and a series of stay-inclusive, nightly culinary experiences led by internationally acclaimed celebrity and Royal Chefs.
Together, the additions represent a natural evolution for the celebrated boutique hotel, further establishing it as one of Canada's most high end, private, ultra-rarity-seekers' travel destinations where fine artistry, royal hospitality, and nature's beauty exist in remarkable harmony.
"Everything I make, I make because it exists only once," says Kat Florence. "That's true of the stones I set, and it's true of this hotel. I do not build for more guests. I build so the guests I do have receive something that can't be repeated anywhere else. Every layer I've added is something I'd want for someone I love staying under my own roof."
At the heart of the experience is the Kat Florence Reserve, an exclusive 100-acre private nature sanctuary that extends the guest experience beyond the hotel's historic limestone.
Accessible only to selected hotel guests and by invite-only, the Reserve estate includes Kat's personal residence, and encompasses protected forest and wildlife, 2500 linier feet of secluded riverbanks and 100 acres of a private natural reserve of the famous Elora Gorge. Invited guests will experience the grounds with Kat's Private Reserve Guide, exclusively one couple or suite at a time (to protect the land), to enjoy restorative forest walks, local wildlife spotting, and luxury picnics at the Gorge river. The conservation is not and will never be intended for the masses; Kat Florence passionately purchased this land in her hometown to ensure it never gets corporation-developed on, and that this sanctuary of her childhood remains lovingly cared for but vastly untouched for the plant and wildlife within.
Imperial Jade Manor
Complementing the introduction of the Reserve is Imperial Jade Manor, a meticulously Kat-restored heritage residence (formerly Rosemount Cottage, est. 1870's, and later Saint Margaret's All Girls School) the artist personally lived in and hosted numerous VIP gem clients and celebrities in over the years. The acre estate was raised in the Italianate Revival style from limestone quarried close to home - the same stone that has given Elora its character since the mid-nineteenth century.
In addition to expected grandiose elements like in-residence spa facilities, 6-figure custom stone hot bath beneath the stars, 60 foot swimming pool and much more, the Imperial Jade Manor houses its own, celebrity Private Chef to cater to those staying in residence: Chef Dale Mackay, Canada's first Top Chef winner, the formerly youngest ever recipient of the Relais & Chateaux Grand Chef designation, former Head Chef for Gordon Ramsey in New York and Japan, former Executive Chef of Daniel Boulud's Dinex Group and many more.
Nightly, Star Chef Dinners Included For All Hotel Guests (And The New, Royal Chef)
Every stay at The Kat Florence Hotel is accompanied by a multi-course tasting dinner each and every night, prepared and led by a team of her rotating Master Chefs. Renowned names of her Chef fleet including Anthony Bish (as seen on Master Chef, Iron Chef, cooking for royal families and more) and Chef Marc Collyer (formerly of twice Michelin starred The Manor House UK), and newly arrived to the fleet is Private Chef to the stars and royals around the globe as well as international television personality Neill Anthony. Chef Neill comes from decades of Michelin fine dining abroad (with Gordon Ramsay, Marcus Wareing and Alyn Williams), and has cooked for an endless list of the world's most private and wealthy include Britain's King Charles, Prince and Princess of Wales, William and Kate, Elton John, Madonna, U2, Paul McCartney, been on tour with Middle Eastern Royal families as their private on-call Chef, and much more.For those fortunate to get an invite, royalty-regular Chef Neill will be cooking at Don & Kat's Private Dining escape on the river, a tranquil riverside space, with private terrace overlooking the Grand River.
The new Library on the River offers an additional peaceful setting for hotel guests to read, work, relax and take in the surrounding landscape. Complimentary Sundowners happen once or multiple times during your stay inspired by luxury safari lodges of Southern Africa, where guests gather and mingle for outdoor drinks before supper.
When you stay at the house of Kat Florence, you never know which of her Master Chefs will be entertaining you that evening, or what inspired ingredients and flavours you'll be experiencing. You just know you'll be sitting down to the rarest of elite Chef dining experiences on Earth, every night you're staying in her haven – her gift to all her guests.
A Living Gemstone Gallery
Art has always been at the heart of Kat Florence's vision, and beginning this season, guests will discover an evolving collection of museum-worthy, 7 figure value gemstones displayed throughout the hotel's original 1848 limestone walls, transforming the historic building's Living Room into a living gallery unlike any other in North America.
Carefully curated from the Kat Florence Atelier, the rotating collection includes the largest, flawless 424.8 carat Royal Velvet Blue Tanzanite ever offered at auction, the largest matching pair of Flawless Unheated Paraiba earrings to ever go to auction and the world's largest flawless 52.48 carat Jeremejevite set in D flawless diamonds. Rather than sitting behind traditional museum displays, these extraordinary works instead provide inviting moments of unexpected discovery as guests move through the property.
Since opening, Kat Florence Hotel has earned international recognition for its intimate, highly personalized approach to ultra-rare travel experiences and royal hospitality. This expansion builds on that vision while further establishing both the hotel and Elora as one of Canada's most compelling, exclusive tourism destinations.
About Kat Florence Hotel (www.katflorencehotels.com / @katflorencehotels)
Nestled along the banks of the Grand River in the heart of Elora, Ontario, Kat Florence Hotel is an intimate prestige retreat founded by world-renowned jewellery designer and seven-time world record-breaking rare gemstone artist Kat Florence. Housed within a meticulously restored 1848 limestone building, the hotel seamlessly blends heritage architecture with contemporary luxury through thoughtfully designed accommodations, exceptional dining and deeply personalized service.
All guest stays at Kat Florence Hotel famously include:
*Chef's Tasting Dinner by one of Kat's world-renowned star Chefs every night you stay
*Breakfast baskets, freshly baked & delivered to your room each morning, just-made by Chef Marc Collyer (formerly of Michelin "The Manor House" in The Cotswolds)
*Chilled welcome bottle of Veuve Clicquot Champagne, love Kat x
*60 Minute, La Mer-infused massage in your suite by Kat's personal, Master Masseuses
*Outdoor Nordic spa hot & cold therapy pools, sauna and fireplace
*Limitless, day to night access to edible art at the hotel's 'Infinity Patisserie' by Chef Marc
*Rolls Royce & Bentley chauffer and valet service
*Personal concierge service for your every errand or need
Partnership brings Bing emans’ culinary expertise and more than 80 years of hospitality experience to one of Brantford’s premier event destinations
Brantford, ON—Bingemans Catering is pleased to announce a new partnership with Affinity Conference Centre at TownePlace Suites by Marriott Brantford, bringing its culinary expertise and decades of hospitality experience to the Brantford community.
Beginning September 1, 2026, Bingemans Catering will work alongside the Affinity Conference Centre’s experienced events and service teams to provide culinary services for weddings, conferences, corporate functions, holiday celebrations and social events hosted at the facility.
The partnership marks an exciting expansion for Bingemans Catering and strengthens the culinary and event-planning options available to individuals, organizations and businesses throughout Brantford and the surrounding area.
“Our team is incredibly excited to expand into the Brantford market and work alongside the talented team at Affinity Conference Centre,” said Mark Bingeman, President of Bingemans. “The Bawa Group shares the same entrepreneurial spirit and commitment to creating exceptional guest experiences that have guided our organization for generations. We look forward to becoming part of the Brantford community and helping clients create memorable events at this outstanding facility.”
Through the partnership, clients will have access to Bingemans Catering’s customized culinary offerings and guest-focused service, supported by Affinity Conference Centre’s versatile event spaces, on-site accommodations and experienced sales and service teams.
“We are excited to welcome Bingemans Catering as our culinary partner at Affinity Conference Centre,” said Vihanga Kalubowila, Director of Sales of Bawa Hospitality Group. “Affinity has become an important destination for events in Brantford, and this partnership will allow us to continue raising the standard of hospitality for our clients and guests. By combining the strengths of our two organizations, we can provide even more creative, seamless and memorable event experiences.”
The Affinity Conference Centre sales team is already introducing new culinary packages and booking upcoming events.
New offerings will include customized menus for corporate meetings, weddings, social celebrations including a complete holiday catering program for organizations looking to secure their preferred dates and spaces early. “It is an opportunity to build relationships with local businesses, organizations, couples and families while contributing to Brantford’s growing hospitality and events community.” added Bingeman.
Event and booking inquiries may be directed to:
Ashley Kinson
Affinity Events Manager
events@bawagroup.ca
519-720-2771
Media Inquiries
Rob Vongxay
Senior Marketing Manager, Bingemans
rvongxay@bingemans.com
519-744-1555 ext. 2229
About Bingemans:
Bingemans is a leader in entertainment, culinary and hospitality, dedicated to creating generational memories through exceptional experiences. As a multi-faceted hospitality company, Bingemans provides diverse offerings, including catering services, family-friendly attractions and entertainment facilities, immersive festivals, and large-scale events that extend across the province and beyond.
About Affinity Conference Centre
Located at TownePlace Suites by Marriott Brantford and Conference Centre, Affinity Conference Centre is a versatile event destination serving Brantford and the surrounding region.
The facility offers flexible event and meeting spaces for weddings, conferences, corporate functions, trade shows, cultural celebrations and social gatherings. With on-site accommodations, customizable event spaces and an experienced planning and service team, Affinity Conference Centre provides clients with a convenient and welcoming setting for events of all sizes.
For more information, visit affinityconferencecentre.com.
Marie-Chantal Thibault recognized for her leadership, influence and commitment to the next generation in the Canadian business events industry
Mont-Tremblant—Marie-Chantal Thibault, Manager of Business Development within the Marketing, Sales and Communications team at the Association de villégiature Tremblant (AVT), is having a remarkable year as her leadership and contribution to the Canadian business events industry are recognized with three prestigious distinctions.
Representing Tremblant to meeting and event planners, Marie-Chantal Thibault has recently received three of the industry’s most coveted honours:
• Industry Mentor Award – CMEE Hall of Fame (Canadian Meetings + Events Expo);
• Mentor of the Year Award – MPI Toronto Chapter;
• Literary Award – MPI Toronto Chapter.
This triple recognition highlights the exceptional professional impact she has had over more than 20 years in the business tourism sector, notably through her inspiring leadership, her ability to build lasting strategic partnerships, and her ongoing commitment to mentorship and the development of the industry’s future leaders.
A passionate professional, Marie-Chantal Thibault firmly believes in the power of in-person meetings to create authentic connections, foster innovation and generate tangible results. Known for her people-focused and collaborative approach, she actively contributes to positioning Tremblant as a destination of choice for business events in Quebec, across Canada and internationally.
Throughout her career, she has distinguished herself through her ability to bring professional communities together, share her expertise and support emerging talent. An active volunteer with several industry organizations, President-Elect of the MPI Toronto Chapter, committee member and sought-after speaker, she is widely recognized as a leader in her field.
“Marie-Chantal’s recognitions this year are a testament not only to her expertise and leadership, but also to the positive influence she has within our industry. Her commitment to mentorship, knowledge sharing and building strong business relationships helps extend Tremblant’s reach well beyond our destination. We are extremely proud to see her career recognized by such prestigious organizations as MPI Toronto and the CMEE Hall of Fame.”
— Caroline Fleury, Director, Marketing, Sales and Communications, Association de villégiature Tremblant
For Tremblant, these distinctions also represent recognition of the destination’s role within the Canadian business tourism industry. They highlight the expertise and leadership that contribute to the development of the destination, as well as the values of collaboration, excellence and knowledge sharing that guide the organization.
About Marie-Chantal Thibault
Director of Business Development at the Association de villégiature Tremblant, Marie-Chantal Thibault has more than 20 years of experience in the business tourism and corporate events industry. Recognized for her ability to develop strategic alliances, cultivate lasting relationships and rally teams around a shared vision, she actively contributes to Tremblant’s growth and profile. Highly involved in her industry, she participates in several mentorship, volunteer and professional development initiatives aimed at shaping the future of meetings and business events in Canada.
About Tremblant
From the top of its mountain to the charming pedestrian village at its base, Tremblant is a world-class four-season resort that offers a guest experience that is as dynamic as it is memorable. Summer and winter, the destination comes alive with outdoor activities and high-calibre events, including the brand-new BLOOMAFEST, the notorious 24h Tremblant and the Tremblant International Blues Festival, which earned the destination a TripAdvisor’s Travellers’ Choice Award of Excellence in 2020. Tremblant’s year-round festive atmosphere and dazzling programming attest to its status as one of the 5 best ski destinations in Canada, as recognized by Condé Nast Traveler’s Reader’s Choice Awards in 2021. Tremblant welcomes families, friends and solo guests in its 1,900 lodging units fanned out across 13 hotel establishments, steps away from 70 restaurants and boutiques and a casino, all at nature’s doorstep.
Source & Information
Tremblant Public Relations & Communications
rp@avtremblant.com
The Incentive Research Foundation announces the release of Maximizing CVB / DMO Value for Incentive Travel Programs, a new study examining how Convention and Visitors Bureaus (CVBs) and Destination Marketing Organizations (DMOs) support incentive travel programs. The research explores when and how incentive travel professionals engage these organizations, the value they provide, the barriers that can limit collaboration, and opportunities to build stronger partnerships.
“CVBs and DMOs can be powerful partners in creating the distinctive, highly customized experiences that make incentive travel memorable,” said Stephanie Harris, IRF President. “The research shows that engaging these organizations early can give planners greater access to local expertise, unique experiences, financial support, and faster, more confident destination decisions.”
Maximizing CVB / DMO Value for Incentive Travel Programs combines a quantitative survey of incentive travel program owners and third-party planners with in-depth interviews with CVB and DMO representatives in North America and Europe.
Key insights from Maximizing CVB / DMO Value for Incentive Travel Programs include:
To download a copy of the full study, please visit the Maximizing CVB / DMO Value for Incentive Travel Programs webpage.
Source: Incentive Research Foundation
Ottawa's newest lifestyle hotel brings bold design, electric nightlife, and social energy to the heart of the capital.
Ottawa, ON/CNW/—RIMAP Hospitality Services Inc., one of Canada's leading hotel management companies, is proud to announce that Moxy Ottawa Downtown is now officially open, welcoming guests to a bold new hospitality experience in the heart of the nation's capital.
Located at 126 York Street in the heart of Ottawa's iconic ByWard Market district, Moxy Ottawa Downtown introduces a bold new hospitality experience designed for the next generation of travellers - playful, social, energetic, and undeniably fun. Smack dab in the middle of the action, the hotel places guests steps from Rideau Street, Gatineau, and Ottawa's top business, entertainment, shopping, and cultural destinations. Guests can learn more and book their stay at www.marriott.com
Following the successful opening of AC Hotel by Marriott Ottawa Downtown in 2025, Moxy Ottawa Downtown marks the next chapter in RIMAP Hospitality's growing presence in the capital region, with the highly anticipated Renaissance Hotel Ottawa Downtown set to follow in 2027.
Designed with the spirited Moxy brand personality in mind, the hotel blends industrial-chic interiors with vibrant social spaces, immersive experiences, and tech-forward convenience. Featuring stylish guestrooms, communal lounges, flexible coworking areas, and playful design touches throughout, the property invites guests and locals alike to connect, celebrate, and experience Ottawa differently.
"At Moxy, hospitality is about energy, personality, and creating unforgettable moments," said Marc Varadi, President of RIMAP Hospitality Inc. "We are incredibly excited to introduce this dynamic lifestyle brand to Ottawa and bring a completely new hotel experience to the city. Moxy Ottawa Downtown is designed to be more than a place to stay—it's a social hub, a nightlife destination, and a gathering place for travellers and locals alike."
At the centre of the experience is Moxy Bar, the heartbeat of the hotel and a high-energy social destination expected to quickly become one of Ottawa's go-to gathering places. Open daily for breakfast and dinner, Moxy Bar offers handcrafted cocktails, elevated casual dining, and a lively atmosphere that transitions seamlessly from day to night. Guests and locals can also look forward to a rotating calendar of weekly entertainment and social programming, including games nights, live DJ performances, themed events, and interactive experiences designed to bring people together. With curated programming, live entertainment, and an energetic vibe, Moxy Bar delivers an atmosphere designed to keep the excitement going well into the evening.
Adding to the hotel's playful personality is Mox, the official Moxy Ottawa Downtown brand ambassador. The now-famous moose has already appeared throughout a series of social media teasers leading up to the opening and will continue to play a central role in the hotel's identity moving forward.
Guests will find Mox permanently residing in the hotel lobby atop a custom motorcycle, creating an unforgettable first impression and a must-see photo moment for visitors.
"Moxy Ottawa Downtown captures the spirit of the city's evolving social and cultural scene," said Stéphane Pelletier, Regional General Manager, RIMAP Hospitality Inc. "Every detail has been thoughtfully designed to encourage interaction, excitement, and discovery. From the guest experience to the entertainment programming, this hotel is built to surprise people in the best possible way."
The hotel also offers a variety of amenities designed to balance social energy with relaxation, including a fitness centre, and flexible gathering spaces for both work and play.
Guestrooms at Moxy Ottawa Downtown have been intentionally designed to maximize every inch of space, blending smart functionality with playful details and modern comfort. Rooms feature walk-in showers, motion-activated LED guide lights, clever wall-mounted storage solutions, and flexible layouts that encourage guests to use the space however they like. Stylish, efficient, and full of personality, the guestrooms embody the Moxy brand's fresh take on modern travel.
"Marriott International is thrilled to continue its partnership with RIMAP Hospitality Services Inc. with the opening of Moxy Ottawa Downtown," said Aaron Laurie, AVP of Development, Eastern Canada, at Marriott International. "Moxy Hotels has redefined the lifestyle hospitality category around the world through bold design, vibrant social experiences, and an energetic spirit that resonates strongly with today's travellers. We are excited to see the brand make its Ottawa debut in the heart of the ByWard Market."
With its distinctive design, social-first atmosphere, and immersive entertainment experiences, Moxy Ottawa Downtown is poised to become one of Ottawa's most talked-about new destinations - bringing a fresh, youthful energy to the city's hospitality and nightlife landscape.
About RIMAP Hospitality Services Inc.
Founded in 2007, RIMAP Hospitality Services Inc. is an innovative Montreal-based hotel management company. In just over a decade, RIMAP has become one of Montreal's largest hotel operators, currently managing internationally recognized brands under the Marriott, Hilton, and IHG Hotels & Resorts banners. For more information, please visit:https://www.rimaphospitality.com/about
About Moxy Hotels
Moxy Hotels, part of Marriott Bonvoy's portfolio of over 30 extraordinary hotel brands, is a playful hotel experience for the young at heart. With stylish, tech-enabled guestrooms, buzzing social spaces, and vibrant programming, Moxy redefines the traditional hotel stay through bold design and energetic experiences. Moxy Hotels currently operates in major cities around the world, delivering unforgettable stays rooted in fun, creativity, and connection.
About Marriott International
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 8,000 properties under more than 30 leading brands spanning 139 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly awarded travel program. For more information, please visitwww.marriott.com
SOURCE Moxy Ottawa Downtown
Media Contacts: Amanda Schultz, Partner, The Voima Group, amanda@voimagroup.ca, 705.817.6350; Geoff Schultz, Partner, The Voima Group, geoff@voimagroup.ca, 905.621.3432
City Express by Marriott, part of Marriott Bonvoy’s global portfolio of 30 extraordinary hotel brands, today announced the opening of City Express by Marriott Port Hope, marking the brand’s highly anticipated debut in the Canada region.
Located along Highway 401, one of Canada's busiest transportation corridors, the hotel serves as a convenient gateway to destinations across Ontario, connecting travelers to Toronto, Kingston, Ottawa, Prince Edward County, the Kawarthas, and the Niagara Region.
Whether serving as a stopover on longer journeys across the province or a destination for business and leisure travel, City Express by Marriott Port Hope delivers an efficient, value-driven stay. Guests enjoy thoughtfully refreshed accommodations, complimentary breakfast, fitness facilities, high-speed Wi-Fi, and convenient 24/7 amenities, including a self-service coffee station alongside The Market Place, featuring a curated selection of snacks, drinks, and everyday essentials.
"Bringing City Express by Marriott to Canada is an exciting step forward as we continue to expand the brand's footprint and welcome even more travelers into the Marriott Bonvoy portfolio," said Paul Cahill, Chief Operations Officer, Canada, Marriott International. "Whether traveling for business or leisure, guests can expect a stay that's thoughtfully designed around what matters most: comfort, convenience, exceptional value, and the trusted hospitality Marriott is known for."
City Express by Marriott Port Hope
The 91-room City Express by Marriott Port Hope is located in the charming community of Port Hope, known for its beautifully preserved architecture, thriving arts and culture scene, and picturesque Lake Ontario waterfront. Visitors can explore the historic downtown, the renowned Capitol Theatre, seasonal events, boutique shopping, and the scenic Ganaraska River, while also enjoying easy access to nearby attractions such as Cobourg Beach and Northumberland County's rolling countryside.
Designed for Comfort, Built for Convenience
Guided by the brand's commitment to simplicity, consistency, and value, City Express by Marriott Port Hope delivers a seamless stay experience tailored to the needs of travelers balancing work and leisure.
ABOUT CITY EXPRESS BY MARRIOTT
City Express by Marriott offers travelers a space where convenience meets comfort. Catering to the needs of both business and leisure travelers, the brand offers seamless and efficient stays in convenient locations, ensuring a hassle-free journey. With a focus on quality and simplicity, guests do more than just stay – they relax, recharge, and get ready for whatever comes next. With around 160 properties in 7 countries, City Express by Marriott, our flagship, stands alongside City Express Plus by Marriott, City Express Suites by Marriott, City Express Junior by Marriott, and City Centro by Marriott, each uniquely designed for a different segment of travelers. City Express by Marriott is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition. To enroll for free or for more information about the program, visit marriottbonvoy.com.
ABOUT MARRIOTT BONVOY
Marriott Bonvoy, Marriott International's award-winning travel platform, connects travelers to the people, places, and passions they love through an extraordinary collection of hotels and experiences worldwide. The platform features over 30 hotel brands and 10,000 destinations, including the largest collection of luxury offerings, distinctive boutique properties, premium home rentals, and more, providing renowned hospitality across the globe. With unrivaled access to the best in entertainment, culinary, sports, outdoor adventure, arts, culture, and more, Marriott Bonvoy offers transformative travel experiences that leave a lasting impression.
Source: Marriott International
Brussels—The Joint Meetings Industry Council (JMIC) today announced the publication of the third edition of the JMIC Global Manifesto, an updated and expanded version of the industry's flagship advocacy resource for positioning business events as drivers of economic, social and professional transformation.
First published in 2020 to support the sector's post-pandemic recovery, and revised in 2023 to build the industry rationale for business events as agents of growth, this third edition draws on the latest data from the Events Industry Council's 2026 Global Economic Significance Study alongside a wide range of association and sector sources. It sets out 15 ways in which business events create strategic advantage for governments and destinations, from building trust and community legacies to supporting talent development, sustainability and measurable ROI.
A key addition to this edition is the integration of case studies and legacy narratives from The Iceberg, JMIC's impact storytelling platform. Where economic data demonstrates the scale of the industry's contribution, The Iceberg's case studies illustrate the lasting, often less visible legacies that business events leave behind in host communities. Together, the two resources give industry professionals and policymakers both the figures and the stories needed to make the case for business events as strategic policy tools.
The Manifesto also sets out ten practical steps for delivering the industry's message locally, reflecting JMIC's position that a single global narrative must be adapted and owned by national, regional and local stakeholders to be effective with their own governments and public authorities.
Working Group
The third edition was developed by a JMIC working group whose members contributed their time, expertise and sector networks to the project. JMIC thanks:
James Rees, President of JMIC, said:
"JMIC’s role in supporting the global business events industry is to provide a platform where the world's business events associations and industry stakeholders speak with one voice. The Global Manifesto is a detailed manifestation of such a platform which, having supported the industry in its recovery from the pandemic, has rightly been designed and adapted for the world in which we now operate and will be an invaluable tool for colleagues and stakeholders across all regions to support their advocacy work and demonstrate the powerful, lasting impact and legacy of business events.”
Martin Boyle, CEO of IAPCO and lead of the working group, said:
"This Manifesto takes a truly global perspective, while recognising that successful advocacy is ultimately delivered through relevant local messages. Drawing on research data from the Events Industry Council (EIC), the member associations of the Joint Meetings Industry Council (JMIC) and others across the meetings and events sector, it has been designed as a practical and accessible guide, equipping meetings industry professionals with clear, adaptable messaging to support advocacy initiatives and stakeholder discussions, whether speaking as a member of one of our global meetings and events industry associations or advocating as an independent company. As CEO of IAPCO, we will be using the Manifesto ourselves, but will also be leveraging its content by sharing it with all of our members as we support them through their own grass-roots advocacy work."
The full JMIC Global Manifesto, 3rd Edition, is available at https://www.themeetingsindustry.org/global-manifesto/
Further case studies and legacy narratives are available at www.the-iceberg.org
About JMIC
The Joint Meetings Industry Council (JMIC) is the global umbrella body for the major associations representing the business events industry. JMIC advocates for the recognition of conferences, trade shows and conventions as strategic economic assets, and leads the industry's Net Zero Carbon Events initiative targeting net zero emissions by 2050.
https://www.themeetingsindustry.org/
Media Contact
Dorian Kronenwerth, Executive Director, JMIC
dorian@themeetingsindustry.org
After the final whistle, one tournament ended. Vancouver's next chapter now begins.
Vancouver, BC/CNW/—When the final whistle blew on Tuesday afternoon in Vancouver, and Switzerland emerged victorious, FIFA World Cup 2026™ concluded its seven matches in the city. But for Destination Vancouver, the work of converting the world's biggest sporting event into years of future visitation, investment, and economic development is only beginning.
"Cities are remembered through defining moments," said Royce Chwin, President & CEO of Destination Vancouver. "Expo 86 introduced Vancouver to the world. The 2010 Olympic and Paralympic Winter Games and FIFA Women's World Cup Canada 2015™, cemented our place on the global stage. FIFA World Cup 2026 has introduced Vancouver to an entirely new generation of future visitors around the world. Our job now is to turn that inspiration into opportunity."
The Vancouver 2010 Olympic and Paralympic Winter Games demonstrated how global events can elevate a city's international profile long after the closing ceremony. In the five years that followed, Vancouver experienced sustained growth in overnight visitation.
FIFA World Cup 2026 presents a similar opportunity to build on Vancouver's reputation at a time when destinations around the world are competing harder than ever for visitors, investment, talent and major events.
"Every year, Vancouver welcomes visitors from around the world. But being a Host City gave us something different. It gave us the opportunity to introduce Vancouver to millions of future visitors who may never have considered our city before," continued Chwin. "And Vancouver delivered a spectacular performance."
Meetings & Conventions
On July 10th, the Vancouver Convention Centre welcomes its first post-tournament citywide conference (a citywide is defined as more than 1000 out-of-town delegates). That marks the return of the meetings, conventions and events sector that forms the backbone of Vancouver's year round visitor economy, supporting hotels, restaurants, attractions, and local businesses across the region.
That momentum is reflected in an exceptionally strong business events pipeline. Destination Vancouver and the Vancouver Convention Centre are currently at 61% of their annual citywide bid win goal, while citywide lead volume is tracking at 125% of pace year-to-date.
Looking further ahead, 2027 is on track to become the busiest year on record for citywide conferences, surpassing the previous high set in 2018 by close to 20%. Momentum is continuing into 2028, with the team already at 85% of its annual target.
"One of the greatest measures of success is what happens after the spotlight moves on," said Chwin. "A few days after the final match, Vancouver returns to doing what it does best: welcoming delegates, attracting major international meetings and filling our convention calendar. That's exactly what a resilient visitor economy looks like. Major sporting events and business events aren't separate stories. Together they strengthen Vancouver's reputation, support local businesses and create year round economic opportunity."
On top of a strong conference schedule, Vancouver is seeing a record cruise season with 358 ship calls scheduled this year and more than 1.4 million passengers forecast. That's up from 300 ship calls last year and 1.2 million passengers.
The Beautiful Dome
One of the tournament's defining images became The Beautiful Dome, the transformation of Science World's iconic geodesic dome into the FIFA World Cup 2026 Official Match Ball.
Conceived as a globally recognizable visual symbol of Vancouver's Host City presence, the installation generated international broadcast exposure while connecting one of the city's most recognizable landmarks, originally built for Expo 86, with another historic moment in Vancouver's story.
The project exemplified how tourism, government, cultural institutions and industry can work together to create destination assets whose impact extends well beyond a single event.
"Tourism is one of the few industries where reputation creates demand," said Chwin. "Every broadcast image, every social media post and every visitor experience during FIFA World Cup 2026 contributes to Vancouver's reputation as a destination people aspire to visit."
Strengthening Long-term Demand
Analysis has shown that destinations that successfully host globally significant events strengthen not only tourism demand, but also international reputation, investment attractiveness, and long-term competitiveness. FIFA World Cup 2026 demonstrated Vancouver's ability to deliver one of the world's largest sporting events while showcasing the creativity, collaboration and hospitality that define the destination.
This degree of international attention will be pivotal to building the value of Vancouver's visitor economy from $9 billion to $11 billion over the next few years
"People often ask whether hosting an event like the FIFA World Cup is worth it," said Chwin. "There's a better question to ask. The real question is what happens because of it. If a family books their first trip to Vancouver next summer, if an international association chooses Vancouver for its convention, or if another global event decides this is the city it wants to call home, that's the legacy we're building."
Hotel Occupancy
Visitor patterns during major events can differ from typical travel periods, and it will take time to fully assess the economic and tourism impacts across the destination. Hotel occupancy has been a continuing story throughout the tournament and Vancouver has been one of the better-performing host cities.
As of June 27, hotel occupancy for downtown Vancouver hotels was 75% (compared to 91% for June of last year).
While June hotel performance reflected the unique dynamics of a mega event, forward looking indicators point to strength through the remainder of the summer.
Occupancy for July and August is forecast to exceed 90%
Short-term rental demand is currently pacing up double digits over last year from July through to September.
Although occupancy softened during June, ADR remained significantly higher than last year during tournament weeks, reaching more than $500 during the latter half of June, roughly 30% above 2025 levels which reinforces that demand remained valuable even if room nights shifted.
About Destination Vancouver
Destination Vancouver is the non-profit, member-based destination marketing and management organization for the spectacular city of Vancouver, British Columbia. Our purpose is to transform our communities and our visitors through the power of travel and to be thoughtful leaders, advocates and ambassadors for our city. We work with our partners in Vancouver's $9 billion visitor economy to attract major conferences and destination events to the city, develop compelling experiences and offerings for our visitors, and to promote Vancouver in key Canadian, U.S., and international markets. The responsibility to build a sustainable and resilient visitor economy is the foundation of everything we do.
Visit www.destinationvancouver.com
SOURCE Destination Vancouver
For further information: Suzanne Walters, Destination Vancouver, Director, Communications & Stakeholder Engagement, T 604.561.9145, E swalters@destinationvancouver.com
Contacts: media@aircanada.ca
Internet: aircanada.com/media
St. Kitts to commence turnaround operations for two P&O Cruises vessels beginning in November 2027
Basseterre, ST. KITTS—St. Kitts marked a historic milestone in its tourism development with the official groundbreaking ceremony for the new cruise terminal at Port Zante. The ceremony brought together government officials, tourism stakeholders, industry partners, and members of the media to celebrate the commencement of a transformative project that will position St. Kitts and Nevis as a premier cruise turnaround port in the Caribbean with the ultimate goal of offering full homeport services.
For many years, St. Kitts has benefited from the economic impact of cruise tourism. Millions of visitors have stepped ashore at Port Zante, supporting local businesses, creating employment opportunities, and contributing significantly to national development. The new terminal represents the next phase in the destination's evolution, creating new opportunities for increased visitor spending, overnight stays, enhanced airlift, and broader economic benefits.
The facility is a key component of the Government's strategy to build resilience within the cruise tourism sector. Beginning in November 2027, St. Kitts will commence turnaround operations for two P&O Cruises vessels, marking a significant expansion of the country's cruise offering. Upon completion, the terminal will feature state-of-the-art security screening and immigration systems designed to facilitate the seamless processing of guests embarking and disembarking in St. Kitts. The development also supports the continued growth of the sector, with the destination already welcoming more than 950,000 cruise passengers this season.
Prime Minister of St. Kitts and Nevis, the Honourable Dr. Terrance Drew, said the development reflects the Government's unwavering commitment to advancing its Sustainable Island State Agenda.
"This investment in the cruise terminal will drive economic impact felt across every corner of our tourism industry; regardless of your job," Dr. Drew said. "It also advances our vision for a Sustainable Island State: a nation resilient enough, and diversified enough, to not just survive whatever comes our way, but to thrive."
Once operational, the terminal will enhance the visitor experience, improve operational efficiencies, and further establish St. Kitts and Nevis as a leading cruise turnaround port in the Caribbean.
About St. Kitts
St. Kitts is the larger of two islands that make up the Federation of St. Kitts and Nevis. Twenty-nine kilometres of green mountain ranges stretch from Mount Liamuiga in the north to the southern peninsula—each end, an entirely different and equally fulfilling experience. The island's serendipitous location between the Atlantic Ocean and the Caribbean Sea gives its coast distinctively varied hues. Beaches range from golden tones to salt-and-pepper and alluring black volcanic sand. Peel back the many layers of this beautiful island to discover the culture, history, adventure, and culinary delights around every corner.*If you are travelling to St. Kitts, it is required that you obtain an approved Electronic Travel Authorization (eTA) before departing for St. Kitts and Nevis. The quickest way to apply is through the St. Kitts and Nevis e-Border mobile app, available on iOS and Android. Alternatively, travellers may apply online at www.knatravelform.kn.
MEDIA CONTACTS:
Laura Johnston, Fathom Communications
c/o St. Kitts Tourism Authority
ljohnston@fathomco.com
stkitts@fathomco.com
(905) 599-1279
The metropolis holds first place in the Union of International Associations ranking for the ninth consecutive year
Montréal/CNW/—Another year at the top: according to the latest ranking from the Union of International Associations (UIA), Montréal once again hosted more international meetings than any other destination in the Americas in 2025. This marks the ninth year in a row the city has led the continent.
With 89 international meetings meeting the UIA's criteria, Montréal ranked well ahead of other major North American hubs such as Washington (68) and New York (54). This strong performance also keeps Montréal among the world's most sought-after destinations for international meetings and conventions. Earlier this year, the International Congress and Convention Association (ICCA) also named Montréal the top North American city for international association meetings for the tenth consecutive year.
Leadership built on a strong ecosystem
Over the years, Montréal has developed recognized expertise in hosting major international events. The city boasts a dynamic scientific community and a deep pool of experts in key fields such as life sciences, technology, artificial intelligence, aerospace, and engineering. Its engaged tourism industry also plays a vital role, helping Montréal stand out in a highly competitive global market.
This success results from close collaboration among Tourisme Montréal, the Palais des congrès de Montréal, the city's business, academic, and association communities, and a broad network of local leaders who work together to attract international events to the metropolis.
Quotes
"Nine consecutive years at the top of the Americas show Montréal's lasting ability to stand out among the world's leading destinations. This consistency reflects the quality of what we offer, the strength of our partnerships, and the commitment of an entire ecosystem working every day to elevate the city's international profile."
-- Mylène Gagnon, Vice President, Sales and Convention Services, Tourisme Montréal
"This ranking reflects the full commitment and work of our ecosystem partners' teams in helping make Montréal one of the world's leading business destinations. This collective effort, and the synergy that drives it, give our city a powerful edge in attracting events whose positive impact on Montréal and Québec continues well beyond the events themselves."
-- Emmanuelle Legault, President and CEO, Palais des congrès de Montréal
About Tourisme Montréal
Tourisme Montréal is a 100-year-old private, non-profit organization that works to position Montréal as an international-calibre leisure and business travel destination. To this end, the organization is piloting innovative hospitality strategies with a two-fold objective: ensuring that visitors enjoy a memorable experience and maximizing tourism economic spin-offs in a sustainable way with long-term impacts for the city. Uniting more than 1,000 businesses and organizations working directly or indirectly in tourism, Tourisme Montréal plays a leading role in the management and development of Montréal's tourism business, and makes recommendations on issues surrounding the city's economic, urban and cultural development. For more information, go to www.mtl.org.
About the Palais des congrès de Montréal
A creative solutions centre and a showcase for the city's spirit and expertise, the Palais des congrès de Montréal has been promoting and hosting large-scale events since 1983. Generating significant economic, social and intellectual benefits, it encourages innovation and acts as a force for progress for both Montréal and Québec. The Palais is firmly committed to sustainability and takes numerous innovative, concrete steps to make it a central component of its business development. With one of the highest customer satisfaction rates in the world, the Palais actively contributes to the international reputation of Montréal, the top host city for international events in America for ten years in a row. congresmtl.com
SOURCE Tourisme Montréal
For further information: Sources: Aurélie de Blois, Senior advisor, public and media relations - Tourisme Montréal, 514 918-5290 / adeblois@mtl.org; Sébastien Zickgraf, Communications and public affairs advisor and editor - Palais des congrès de Montréal | 514 871-5849 / medias@congresmtl.com
New SITE research shows destination knowledge and trusted relationships score more than four and a half times higher, in terms of importance, than lower-tier factors including technology, scale and financial stability
SITE, the Society for Incentive Travel Excellence, has released new findings from its latest SITE PULSE survey, revealing that local expertise, authentic insight and trusted reputation remain the dominant factors when incentive travel professionals select a destination management company.
The SITE PULSE survey, completed by 286 industry professionals in May 2026, asked respondents to rank the top five factors they consider when choosing a DMC. The findings show a clear hierarchy, with Local Expertise and Authentic Insight ranked highest overall, closely followed by Reputation and Relationships. Together, the two leading selection factors scored 4.6 times higher, on average, than the six lower-ranked criteria, underlining the continued importance of destination knowledge, trust and human relationships in DMC selection.
The research reinforces the essential role DMCs play as strategic local partners, not simply logistics providers. Responsiveness and Agility, together with Service Breadth, Creativity and Customisation, formed a second tier of importance, while factors including Technology and Systems Capability, Scale and Organisational Reach, Financial Stability, Legacy and Market Presence ranked significantly lower overall.
The findings suggest that, even as incentive travel programmes become more complex, buyers continue to place greatest value on the human and destination-specific qualities that DMCs bring to programme design and delivery. In a climate shaped by rising costs, geopolitical uncertainty, shifting qualifier expectations and growing demand for authentic destination experiences, the findings underline the importance of local knowledge, trusted relationships and operational agility.
Annette Gregg, CEO, SITE, said: “This SITE PULSE survey confirms something many incentive travel professionals instinctively understand: the value of a great DMC lies in their ability to open up a destination with insight, creativity and confidence. Technology, systems and scale all have a role to play, but they do not replace the depth of local knowledge, judgement and relationships that make incentive travel programmes genuinely memorable and effective.”
Hasan Dinc, CITP, President, SITE and Managing Director, ODS Turkey, said: “As someone who has spent much of my career working as a DMC, these findings feel very personal. A DMC’s value is not simply in knowing which venue to use or which supplier to call. It is in understanding the rhythm of a destination, the culture behind it, the people who make it work and the small details that can transform a programme from well organised to unforgettable. That kind of knowledge is built over years, through relationships, trust and lived experience.”
Across all respondents, Local Expertise and Authentic Insight scored 3.47 average weighted points (out of 5) per respondent, narrowly ahead of Reputation and Relationships at 3.32. By comparison, the six lower-ranked criteria averaged just 0.75 points per respondent, meaning the two leading factors scored 4.6 times higher, on average, than this lower tier.
Local Expertise and Authentic Insight - 3.47
Reputation and Relationships – 3.32.
Responsiveness and Agility – 1.95
Service Breadth, Creativity and Customisation – 1.82
Financial Stability – 0.62
Legacy & Longevity – 0.66
Market Presence – 0.86
Attitude and Cultural Fit – 1.46
Technology and Systems Capability – 0.47
Scale and organisational Reach – 0.40.
First-choice selections reinforced the same picture. Reputation and Relationships was the most common number-one priority overall, selected by 42.3% of respondents, while Local Expertise and Authentic Insight followed closely at 33.6%. No other factor was chosen first by more than 7.7% of respondents.
Gregg continued: “The findings are important because they show both consistency and nuance. There is a strong shared view across the industry that DMC selection starts with local insight and trust. However, different audiences look at DMCs through slightly different lenses. Corporates are thinking about programme design, agencies are thinking about delivery confidence, DMOs are thinking about destination representation, and suppliers are often seeing DMCs through the lens of reputation and partnership.”
The results suggest that technology and scale, while useful, are not primary decision-making factors for most respondents. Rather, these factors are most powerful when they support, rather than replace, the core DMC value proposition of local expertise, responsiveness, creativity and trusted relationships.
Dinc concludes: “For DMCs, the message is clear and encouraging. We should invest in our systems, our teams and our professional standards, but we must never lose sight of what clients value most: our ability to bring a destination to life in a way that is authentic, creative, responsive and commercially sound. That is where the partnership between DMCs, agencies, corporates and destinations becomes so powerful.”
The full report, including responses per organisation type is available at - https://siteglobal.com/research/pulse-insites/
The Society for Incentive Travel Excellence (SITE) is the only global network of incentive travel professionals dedicated to strengthening and supporting the incentive travel industry. SITE serves a worldwide network of professionals committed to delivering exceptional motivational experiences that drive business results. Through advocacy, research, education, and networking opportunities, SITE connects professionals to create better business opportunities, drive corporate success, and promote the long-term value of incentive travel.
For more information, visit www.siteglobal.com
Adam Baggs
Managing Director
Soaring Worldwide
Mob. 07970 507151
adam@soaringww.com
www.soaringww.com
Victoria, BC—The Parkside Hotel & Spa is closing out one of the most recognized years in its history. From national hospitality publications to the Greater Victoria Chamber of Commerce, the accolades that have arrived in 2026 reflect what the team at The Parkside has quietly built over nearly two decades: A hotel where sustainability is not a strategy, but a way of being.
On June 11, at the Greater Victoria Chamber of Commerce Annual Awards, The Parkside Hotel & Spa received two of the evening’s top honours: Business of the Year (40+ Employees) and Business Person of the Year, awarded to General Manager Trina White. The recognition from the Chamber, the region’s most established business community, marks a meaningful milestone, celebrating not only the hotel’s operational and environmental achievements, but its role as a committed, community-rooted business in Victoria.
These two awards join a remarkable collection of recognition earned earlier this year. In May, The Parkside received the Green Leadership Award in the Hotel Category from Kostuch Media Ltd., publisher of Hotelier magazine and Foodservice & Hospitality, presented at the Top 30-Under-30 Summit in Toronto. The award recognizes exceptional leadership in sustainable hotel operations across Canada and places The Parkside among the country’s most forward-thinking hospitality businesses.
In April, the hotel earned a double honour at the 2026 BC Hotel Association Awards Gala, taking home both the Sustainability Champion and Accommodation of the Year awards, a pairing that speaks directly to The Parkside’s founding belief that responsible operations and exceptional guest experiences go hand in hand. And earlier this year, in February, General Manager Trina White was presented with The IMPACT Award at the 2026 IMPACT Sustainability Travel & Tourism Summit, recognizing her outstanding leadership in sustainable tourism and environmental stewardship over a career spanning more than 25 years.
“I am deeply grateful for every one of these recognitions, and I want to be clear: they belong to our entire team. The people who show up every day at The Parkside – who carry our values into every guest interaction, every decision, every detail – they are the reason we are here. To be recognized in the same year by our own community, by our industry, and by national peers is something none of us take lightly. It fills me with so much pride for what this team has built, and so much gratitude for the guests, partners, and community who have supported us every step of the way. And we’re only halfway through the year,” said Trina White, General Manager, The Parkside Hotel & Spa.
The Parkside team extends its gratitude to the Greater Victoria Chamber of Commerce, the BC Hotel Association, Kostuch Media Ltd., and the IMPACT Sustainability Travel & Tourism Summit for their continued celebration of leadership, community, and responsible business in British Columbia’s tourism sector.
For more information, visit www.parksidevictoria.com.
ABOUT THE PARKSIDE HOTEL & SPA
Located in the heart of Victoria, British Columbia, The Parkside Hotel & Spa combines urban sophistication with the serenity of a Pacific Northwest retreat. As Canada's first member of the Beyond Green global portfolio of hotels, The Parkside proudly upholds its foundational mission to sustainability, achieving carbon neutrality in its operations. This all-suite hotel provides guests with a luxurious home away from home, featuring spacious accommodations, modern amenities, and versatile meeting and event spaces. Guests can rejuvenate at The Parkside Spa, complete with an indoor pool, hot tub, and fitness center, savour local flavours at Tre Fantastico Bistro, or relax on the stunning rooftop patio complete with gathering spaces and cozy firepits. With Victoria's vibrant attractions just steps away, The Parkside Hotel & Spa provides an unforgettable experience for business and leisure travellers alike, blending exceptional service with a distinctly West Coast vibe. Learn more at www.parksidevictoria.com.
ABOUT BEYOND GREEN
Beyond Green is a global community of bold leaders advancing sustainable travel. Operated by Preferred Travel Group, the brand includes Beyond Green Hotels, a portfolio of rigorously vetted member hotels, resorts, lodges, and unique accommodations evaluated against more than 100 sustainability indicators aligned with global best practices and the United Nations Sustainable Development Goals, and Beyond Green Consulting, which provides strategic advisory services to destinations, hospitality brands, and mission-aligned organizations to build sustainability strategies, strengthen storytelling, and design impactful travel experiences. By fostering a culture of bold leadership, collaboration, and shared learning, Beyond Green empowers travelers and industry stakeholders to make informed choices that benefit both people and the planet. For more information, visit www.StayBeyondGreen.com.
Hotel Media Contact:
Lisa Roughley
The Parkside Hotel & Spa
250.686.4762
lisa@roughleyspeaking.com
Beyond Green Media Contact:
Hannah Nelson
Senior Director, Global Communications & Media Relations
303.885.7186
hnelson@staybeyondgreen.com